Privacy Policy

Last Updated: June 23, 2025

1. Introduction

Welcome to AccounTrust ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email address, phone number), business information, and other information you provide when contacting us or using our services.
• Usage Information: Information about how you access and use our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our services
• Responding to your inquiries and fulfilling your requests
• Sending administrative information and service-related notifications
• Personalizing your experience on our website
• Improving our website and services
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erasure (the "right to be forgotten")
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

AccounTrust
120 Green Point Avenue
Cape Town, 8001
South Africa
Email: [email protected]
Phone: +27 81 539 4930